From this page you can download the latest version of the inContact agent, installation and configuration instructions are also available.
inContact agent may easily be installed at the local machine with our setup wizard.
From the table we recommend to choose the 'inContact agent installation wizard'.
This installation package includes inContact agent with private Java, i.e. the SUN JRE
version 1.4.2_03. There is therefore no need to install Java in addition to this installation
inContact agent may also be downloaded in the .zip format and installed manually. This
zip file does not contain private Java. It is therefore necessary to install the
recommended version of Java in addition to the manual installation of inContact agent.
For further installation instructions, see the following Downloads.
To upgrade inContact agent, please download and install the files from the table below.
In order to do an upgrade of inContact agent, the machine must have an older version of inContact installed.
|inContact agent upgrade wizard (recommended)||exe||1.42||Instructions|
|inContact agent manual upgrade||zip||1.35||Instructions|
|inContact agent installation wizard (recommended)||exe||18.1||Instructions|
|inContact agent manual installation||zip||6.57||Instructions|
|Processor||Pentium II 400 MHz or better|
|RAM||Recommended 128 MBytes|
|Operatingsystem||Windows 98, Windows 2000 og Windows XP|
|Java engine||Recommended Sun Java 1.4|
|Internet bandwidth||Approx. 1 Kbit/s pr. agent|